The TELUS crew acknowledges that our work spans several Territories and Treaty locations and we're grateful for the traditional Know-how Keepers and Elders who are with us right now, whoever has absent right before us as well as youth that inspire us.
The TELUS workforce acknowledges that our do the job spans a lot of Territories and Treaty areas and we've been grateful for the standard Know-how Keepers and Elders who're with us today, anyone who has absent right before us and the youth that encourage us.
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Looks like all we are able to do now is air our grievances with a community forum during the hopes of somebody in a position of authority can in fact do anything about it.
Have you attempted utilizing the net Chat? Go online to My TELUS and the the Chat icon will probably be for the reduced right with the window. Reply the questions on what sort of aid you need then hold replying into the bot with "I need to speak to an individual" until eventually the bot offers up and passes the Chat to anyone.
If an automated assistant asks for the reason of your connect with, mention "I wish to make payment preparations for my mobility Invoice".
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If our reply resolved your challenge, be sure to click on Take as Resolution to aid others from the Neighborhood.
I expend about $4500 a calendar year with Telus. In January I got an outdoor camera for $seven/thirty day period but regretted it and needed to return it. It absolutely was new in the box - only plugged in to check it. Following a couple several hours ready over the cellular Telus technical support phone I acquired that there's a $340 rate to terminate. That could be a good deal for any $50 camera. I pleaded with the agent to waive the rate since I'm a loyal customer for so extensive. He reported a supervisor will get in touch with to discuss. No person named back. Per month later on I tried all over again. Eventually, in April, soon after 8 several hours within the telephone relating to this situation as much as that time, I gave my ultimatum… waive the large cancellation fee or I terminate all of the services with Telus and go some place else. No. So, I cancelled anything. A shame, mainly because I have never experienced 1 challenge With all the TV, internet, or cellphones and preferred Telus… for over 14 years. Even so the $seven charge persisted. Sigh. Additional hours within the cellular phone. Why is this the one way to speak? It's so aggravating in addition to a colossal waste of time.
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TELUS released our popular and free of charge Phone Command function readily available for property cell phone and wi-fi postpaid customers nationally. Serving to block the majority of auto-dialed phone calls from achieving customers.
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Settled discussions will probably be shut and saved for 90 days, and might be accessed during the Concept Centre inside the My TELUS application.
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